I'm traveling with a child. What documents are needed?

If the child is traveling with his parents, a passport of one of the parents and a birth certificate or passport of the child are required.

If the child is traveling without parents, a power of attorney certified by a notary is required.

What is the room size?

The room size in the "Key element" hotel is 11-29 square meters, depending on the room category.

Which documents are needed for check-in?

Citizens of the Russian Federation are checked-in only with the internal passport of the Russian Federation. A foreign passport is not accepted for check-in. If you are not a citizen of the Russian Federation, you need:

  1. Passport (or other identity document).
  2. Migration card.
  3. Visa (for countries with a visa regime with the Russian Federation).

Citizens of the Russian Federation are checked-in only with the internal passport of the Russian Federation. A foreign passport is not accepted for check-in. If you are not a citizen of the Russian Federation, you need:

  1. Passport (or other identity document).
  2. Migration card.
  3. Visa (for countries with a visa regime with the Russian Federation).

Citizens of the Russian Federation are checked-in only with the internal passport of the Russian Federation. A foreign passport is not accepted for check-in. If you are not a citizen of the Russian Federation, you need:

  1. Passport (or other identity document).
  2. Migration card.
  3. Visa (for countries with a visa regime with the Russian Federation).

Citizens of the Russian Federation are checked-in only with the internal passport of the Russian Federation. A foreign passport is not accepted for check-in. If you are not a citizen of the Russian Federation, you need:

  1. Passport (or other identity document).
  2. Migration card.
  3. Visa (for countries with a visa regime with the Russian Federation).
Is there an elevator?

Our hotel is located in a historic building, unfortunately there is no elevator in the hotel.

Is there a bathrobe in the room?

A bathrobe is available in the Business and Suite rooms. For other categories Bathrobe is available for an additional fee of 200 RUB per bathrobe.

Do all the rooms have a bathroom?

Yes, each room has a toilet and a shower or bath.

Is there a window in the room?

Yes, every room has a window.

Can I live with animals?

Unfortunately, you can't live with animals in our hotel.

Is there a minibar in the hotel rooms?

There is no minibar in the hotel rooms. You can buy beer, soft drinks, and snacks at the reception.

Can I smoke in my room?

Smoking of cigarettes, cigars, vapes, IQOS is prohibited on all hotel territory.

Is there a room service?

For the convenience of our guests, the Key Element hotel offers room service.

Is there a hairdryer in the room?

All hotel rooms have a hairdryer.

Is there a kettle in the room?

A kettle and tea set are available in the rooms of Suite category. You can order tea or coffee to your room at extra cost. Each floor has a cooler with hot and cold water.

Is there a microwave in the room?

We have microwaves to warm-up your food at the hotel kitchen.

Is there a bathrobe in the room?

A bathrobe is available in the Business and Luxury rooms. For other categories Bathrobe is available for an additional fee of 200 RUB per bathrobe.

Is there an in-room safe?

You can use the in-room safe free of charge in every room.

I'm traveling with a child. Is it possible to put an extra bed?

Sure. In the rooms of the Comfort and Business categories you can put a baby crib or an extra bed. Suites can comfortably accommodate 3 or 4 people. Please check with the administrators about the availability of rooms with the possibility of installing additional space.

A child up to 10 years old without extra bed or in a crib lives free of charge.

Extra bed for a child costs 1000 rubles per day.

Can 3 adults stay in a room?

In the rooms of Comfort and Business categories you can put an extra bed. Extra bed costs 1000 rubles per day.

Suites can comfortably accommodate 3 or 4 people. Please check with the administrators about the availability of rooms with the possibility of installing extra bed.

Can 4 people stay in a room?

The "Key element" hotel has 4-bed Suite rooms. Please check with the administrators if there are four-bed Suites available.

What is the maximum room capacity?

4 people. Please check with the administrators if there are four-bed Suites available.

Is there a Jacuzzi?

The Key element hotel does not have a Jacuzzi.

Can I come to visit a guest?

Yes, of course. Guests can arrive before 23:00.

What view from the window?

"Key Element" hotel overlooks Khlynovsky street or courtyard.

Does the hotel have Wi-Fi?

Free Wi-Fi is available throughout the hotel, please check the network name and password at the reception.

Where can I get the tableware?

There is a kettle and cups in the rooms of Suite category. You can also always ask at the reception for tableware you need.

Where can I get an iron?

Each hotel floor has an iron and ironing board.

How often do bed linen and towels change?

Towels are changed every day, and bed linen is changed every 3 days.

Where can I get shaving and dental kits?

You can take shaving and dental kits for free at the reception.

Where can I get Slippers?

There are slippers in each room.

Where can I get shower gel and shampoo?

There are a shower gel, soap and shampoo in every room.

"Key Element" Hotel

+7(495) 988-00-64

24/1 B. Nikitskaya st., Moscow